To order, first register or sign in. Then:
- Select the products you want and add them to the cart
- Click the "Checkout" button
- Choose the shipping method and address
- Choose the payment method
- Confirm your order
After ordering, you will receive your order number and details by email.
You can change your order before delivery. If you wish to change:
- Sign in to your account
- Keresse meg a rendelést a "Rendeléseim" menüpontban
- Kattintson a "Módosítás" gombra (ha még elérhető)
If the order is already being processed, please contact our customer service by e-mail.
Delivery time depends on the chosen shipping method and warehouse. We ship via MPL (Magyar Posta Logisztika):
- Home delivery: 1-2 business days
- Parcel locker: 1-2 business days
- Parcel point: 1-2 business days
- Post office: 1-2 business days
The exact delivery time may vary by product and warehouse. Details
You can track your parcel in several ways:
- By email: We send the tracking link by email
- On the shipping page: The "Parcel tracking" field on the shipping information page
- Magyar Posta: Using the tracking code on posta.hu
- In your account: Order status after signing in
Our available payment methods:
- Card: MasterCard, Visa, Maestro – instant online payment
- Cash on delivery: Cash or card to the courier upon receipt (cash on delivery fee: ingyenes)
- Bank transfer: By bank transfer in advance
You have a 14-day right of withdrawal from receiving the product. To return it:
- Report your intention to return within 14 days
- Send the product back within a further 14 days
- The product must be in its original condition
Detailed terms are on the Returns page.
The mandatory warranty period depends on the sale price: HUF 10,000–250,000: 2 years, above HUF 250,000: 3 years (Government Decree 151/2003 and related legislation). The warranty covers manufacturing defects.
The warranty can always be claimed with proof of purchase (e.g. invoice, electronic receipt). For a sale price not exceeding HUF 100,000 , issuing a warranty card is not mandatory under Section 3/A of Government Decree 151/2003 (IX. 22.); in this case the invoice or receipt is sufficient. For a purchase price exceeding HUF 100,000 , the legal requirements for warranty cards apply.
For a claim: proof of purchase, product identifier (serial number), and a description of the fault. Detailed warranty information
If you have forgotten your password:
- Click the "Sign in" button
- Click the "Forgot password" link
- Enter your registered email address
- Follow the instructions you receive by email
If you don't receive the email, check your spam folder too. For further issues, contact our customer service.
We accept orders and complaints via the website around the clock.
We typically respond to your questions by email within one business day, often within a few hours. We do not operate a telephone customer service line.
Didn't find the answer?
Write to us — customer service typically responds within one business day, often within a few hours by email.